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Beginner • 8 min read

Billing & Subscriptions

Manage your DevLyTicks subscription and billing. Compare pricing plans, upgrade or downgrade your subscription, manage payment methods, and access invoices and receipts.

Pricing Plans Comparison

Free Plan

$0/month

  • ✓ Up to 3 repositories
  • ✓ 5 team members
  • ✓ Basic analytics
  • ✓ 30-day data retention
  • ✗ No custom metrics
  • ✗ No exports
Most Popular

Pro Plan

$29/month

  • ✓ Unlimited repositories
  • ✓ Unlimited team members
  • ✓ Advanced analytics
  • ✓ 1-year data retention
  • ✓ Custom metrics
  • ✓ PDF/CSV exports

Enterprise

Custom

  • ✓ Everything in Pro
  • ✓ SSO/SAML
  • ✓ Dedicated support
  • ✓ SLA guarantee
  • ✓ Custom integrations
  • ✓ On-premise option
Upgrading Your Plan

Upgrade to Pro or Enterprise at any time to unlock advanced features and increased limits.

Step 1: Navigate to Billing

Go to Organization Settings → Billing & Subscriptions

Step 2: Select Plan

Click "Upgrade" next to Pro or "Contact Sales" for Enterprise

Step 3: Add Payment Method

Enter credit card details (Visa, Mastercard, Amex accepted)

Step 4: Confirm Upgrade

Review charges and confirm. Upgrade is immediate with pro-rated billing

Pro-rated Billing: You only pay for the remaining time in your billing cycle when upgrading.

Downgrading Your Plan

You can downgrade to a lower-tier plan at any time. Downgrade takes effect at the end of your current billing period.

Before Downgrading:

  • • Review feature differences to ensure Free/Pro meets your needs
  • • Export any custom metrics or reports you want to keep
  • • Note that historical data beyond retention limits will be archived
  • • Downgrade takes effect at end of current billing period

Note: Downgrading to Free may require removing repositories or team members if you exceed Free plan limits.

Payment Methods

Securely manage your payment methods and billing information.

Accepted Cards

  • ✓ Visa
  • ✓ Mastercard
  • ✓ American Express
  • ✓ Discover

Security

  • ✓ Stripe payment processing
  • ✓ PCI DSS compliant
  • ✓ No card data stored
  • ✓ 3D Secure support
Billing Cycle

DevLyTicks uses monthly or annual billing cycles. Choose the option that works best for your team.

Monthly Billing

Billed on the same day each month

  • • Flexible cancellation
  • • No long-term commitment
  • • Easy to scale up/down

Annual Billing

Save 20% with annual payment

  • • Best value
  • • Single yearly payment
  • • Priority support
Invoices & Receipts

Access and download all your billing history, invoices, and receipts.

Billing History Features:

  • Invoice Downloads - PDF invoices for every payment
  • Payment Receipts - Instant receipts after each charge
  • Usage Reports - Detailed usage and quota information
  • Tax Documents - Annual tax statements (if applicable)
  • Export History - Download complete billing history as CSV
Cancellation Policy

You can cancel your subscription at any time. Here's what happens when you cancel:

Immediate Effects

Subscription remains active until end of current billing period

After Billing Period

Account downgrades to Free plan with feature limitations

Data Retention

Historical data archived after 30 days on Free plan, restored if you resubscribe

Refund Policy
  • Pro-rated Refunds - Available for annual plans if canceled mid-year
  • Contact Support - Email support@devlyticks.com for refund requests